7. September 2010 23:22
When TiGenix, a Belgium-based biomedical company, called Nomadic's LifeLine Service in April at 8:30 in the morning, their tradeshow in Washington DC had already started. Their freight company had lost their 10' pop-up booth. Meanwhile, Nomadic's Belgium Distributor Art & Press Dimensions already called us directly and asked for a miracle. By 10:30 AM, Nomadic received the artwork for graphics via FTP and by 1:00 PM the same day, we had set up a pop-up display with graphics in Washington DC.
Personally, it was very rewarding to see a client astonished about our service. But most of all, we enjoyed the words of support, interest and comments by other exhibitors in the show— "My exhibit house would not do that for me" and "Your set-up only took 5 minutes while ours took hours.”
We are proud of the people at Nomadic who made our exceptional service once more a reality. We come to work because of the feedback from clients like TiGenix.
As Sven Maenhout, International Marketing Director at TiGenix, wrote after the show: “When we were thinking about which company to order our pop-up booth from, one of the deciding factors for us was the International Network and the LifeLine Service from Nomadic. Now that we have had first-hand experience with the high level of quality of emergency support, I can assure you that in the future, these decisions will be very easy to make... Not only were we highly impressed by the rapid turnaround and support offered, but also with the high quality of printed graphics, which truly convinced us of the professionalism of Nomadic.”