What is the benefit of having our LifeLine Service available to you with your Nomadic purchase? Many people may not know about it. Not many even think about it… until the day they really need it. LifeLine emergencies can be big or small--- from missing entire exhibits the day of the show to asking someone simply to verify how they set up their system. At the end of the day, all of the emergencies are important to those that need help.

We recently received a call on a Friday night from a frantic customer that was not able to make her pick up time at our local Washington, DC sales office for repaired items that she sent in. The offices were closed for the weekend and everyone had gone home to get started on some well-deserved rest. Since the customer’s show was the very next day, she decided to try Nomadic’s LifeLine Service to see if anything could be done to help.

Natasha, the LifeLine Guardian on call that week, returned to the office that evening so that she could pull the required product from the shipping dock and meet the customer for pick up. Needless to say, the customer was thrilled to have someone so willing to help… especially at the beginning of a weekend!

So I ask again… what is the benefit of having our LifeLine Service with your Nomadic purchase? The reassurance that a dedicated individual will receive your urgent call and do their best to help assist you. You will not connect to an answering machine nor an automated system, but to a live person that answers “Nomadic Display”. And while many don’t see the benefit of LifeLine today, they may see the benefit one day when an emergency comes knocking at their trade show door.

Good luck in your exhibiting endeavors!

Lynn Reves
Vice President
Customer and Design Services